COVID-19 Response
As we continue to endure the COVID-19 pandemic, we would like to share some details of our response to the pandemic. Making sure the safety and welfare of our providers, team and the community in which we take care of is our top priority.
Beyond the safety and welfare, we take steps to continue to provide the excellent prehospital care that the community has come to be accustomed to. We continually monitor and adapt as information or updates occurs as the dynamic landscape of the healthcare crisis continues. We have restricted non-essential staff from our facility until such time as the risk of exposure is under control.
911 Response
There are protocols in place where it may take slightly longer for our providers to get to you. This is to assure the safety and wellbeing of all involved. Depending on the nature of the reported symptoms, providers arriving on scene could be donning full Personal Protective Equipment (PPE) which consists of gloves, eye protection, masks, face shields and gowns. Additionally, patients will be asked to wear a mask as appropriate. These precautions are to mitigate the spread of the virus.
Decontamination and Disinfecting
Our standard operating procedures have required adherence to an ambulance decontamination protocol after every patient transport. The disinfectant used has been confirmed to be effective against the COVID-19 virus by the Center for Disease Control (CDC) and the Environmental Protection Agency (EPA).
Additional measures within our facility have been implemented to lessen the possibility of transmission of the virus between staff, including an increased frequency of disinfection of door handles, frequently used surfaces and restroom decontamination.
Staff Wellbeing
As we are always concerned for our staff’s wellness, we will continue to provide them the latest information with respect to COVID-19 and other relevant topics as they come forth. Unfortunately, exposure is but one concern. We continually outsource and have contact with various suppliers to assure we have the appropriate Personal Protective Equipment (PPE) available.
This crisis is impacting our staff indirectly, as their lives are being impacted the same ways as the rest of us. Le Roy Ambulance Service, Inc. has flexible scheduling to adapt schedules of our providers, ensuring that the communities we are responsible to protect are being served appropriately.
Thank you,
Chief Andrew Steel
